Privacy Policy

1. Introduction

Novaline Constructions Pty. Ltd. (ABN: 64 167 866 159, ACN: 167 866 159) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and postal address
• Project details and specifications
• Payment and billing information
• Communications with our team
• Website usage data and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our construction services
• Process quotes, contracts, and payments
• Communicate with you about your project
• Send you updates, marketing materials, and promotional offers (with your consent)
• Comply with legal obligations and resolve disputes
• Improve our website and customer experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Subcontractors and suppliers necessary to complete your project
• Professional advisors (lawyers, accountants, insurers)
• Government authorities when required by law
• Service providers who assist our business operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: